Privacy Policy
Learn how we collect, use, and protect your personal information when you visit our website, contact our concierge desk, or book an unforgettable custom tour with us.
Introduction
At Kilimanjaro Africa Safaris, your privacy is important to us.
This page explains what information we collect, how we use it, and how we keep it safe.
We believe in being open and honest. We only collect the information we need to help you plan your trip and provide the best possible service.
By using our website, you agree to this Privacy Policy.
Information We Collect
When you contact us, request a quote, or book a trip, we may collect information such as:
We only ask for information that helps us plan your trip.
How We Use Your Information
We use your information to:
Respond to your enquiries
Providing timely replies to your travel requests.
Prepare personalised itineraries
Crafting custom-made travel covenants.
Process bookings
Securing your accommodations, flights, and park entries.
Provide customer support
Offering responsive assistance from start to finish.
Improve our website
Optimizing code pathways and visual experiences.
Send related travel information
Delivering important pre-departure and local details.
We do not sell your personal information.
WhatsApp Communication
If you contact us through WhatsApp, we will only use your phone number to communicate about your enquiry, itinerary, or booking.
We will never share your phone number with third parties for marketing purposes.
Email Communication
If you send us an email or complete a contact form, we may reply with:
We will not send spam.
Booking Information
When you confirm a booking, we may request additional information required to organise your trip.
This may include:
This information is used only for organising your travel.
Payments
Payments are processed securely.
We do not store your credit or debit card details on our website.
Fully compliant client bank connections and encrypted payment processing portals.
Analytics
We may use website analytics tools to understand:
This information does not personally identify you.
Third-Party Services
Our website may link to trusted third-party services such as:
These services have their own privacy policies.
Data Security
We take reasonable steps to protect your personal information from:
Although no website can guarantee complete security, we work to keep your information safe.
Your Rights
You may contact us at any time to:
Request access
Receive a full copy of the personal details stored with us.
Correct inaccurate information
Update or modify passport, medical, or dietary credentials.
Request deletion
Remove files or databases containing your personal inputs where legally permitted.
Ask questions
Consult our legal welfare desk about information handling and rules.
Children's Privacy
Our services are not directed to children under the age of 13.
We do not knowingly collect personal information from children.
Changes To This Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page.
Contact Us
If you have any questions about this Privacy Policy, please contact us.
"Thank you for trusting Kilimanjaro Africa Safaris. We value your privacy just as much as we value creating unforgettable travel experiences across Tanzania."